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Exceptional Student Services

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specialeducation
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ESS Reception Desk
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(602) 542-4013

Laws, Regulations, and Guidance

Laws, Regulations, and Guidance

Dispute Resolution Forms

Dispute Resolution Forms

State-Coordinated Facilitated IEP

State-Coordinated Facilitated IEP

This is a free early resolution option available to both IEP teams and parents of children with disabilities.  Participation is voluntary and both parties must agree to have a neutral, independent facilitator attend the IEP meeting.  The facilitator is tasked with keeping the meeting focused on developing an IEP that is reasonably calculated to provide the student with a FAPE.

FIEP Request Form

Solicitud para la Facilitaction del IEP Coordinado

FIEP FAQ

Facilitación para Programa de Educación Individual

For information on State-Coordinated Facilitated IEP or to schedule FIEP training, please contact the Alternative Dispute Resolution Specialist at 602-542-7579 or email the FIEP Inbox.

FIEP Training Resources

FIEP Training Resources

Facilitated IEP

Facilitated IEP

State-coordinated Facilitated IEP is a free early resolution option available to public education agencies (PEAs) and parents of children with disabilities to ensure that a student’s Individualized Education Program (IEP) is developed by a collaborative team in a structured meeting.  Participation is voluntary, meaning both parties must agree to include in the meeting a neutral facilitator who keeps the meeting focused on developing an IEP that is reasonably calculated to provide the student with a free appropriate public education (FAPE). The aim of including a highly trained special education facilitator in the meeting is to build capacity among educators and families to ensure that collaborative, student-focused IEP teams are equipped to make sound decisions in the development of IEPs.

FIEP FAQ

Preguntas Frecuentes Sobre el Programa de Facilitacion del IEP

FIEP Forms

*Online* FIEP Request

*En linea* Solicitud para la Facilitacion del IEP Coordinado

FIEP Request Form

Solicitud para la Facilitacion del IEP Coordinado

For information regarding State-coordinated Facilitated IEP, email the FIEP Inbox or phone the Alternative Dispute Resolution Specialist at 602-542-7579.

For PEAs interested in scheduling FIEP training, more information can be found at Facilitated IEP Training Information.

Revised 7/6/2026

State Complaint

State Complaint

The State Complaint falls under the State’s general supervisory authority and is a process through which members of the community can alert the state education agency (SEA) of potential noncompliance with the Individuals with Disabilities Education Act (IDEA) in the public schools. The SEA is only authorized to investigate those allegations pertinent to special education procedures as referenced in the IDEA, its implementing regulations, the Arizona Revised Statutes (A.R.S.), and Title 7 of the Arizona Administrative Code (A.A.C.).

All About the State Complaint System

State Complaints Step by Step

FAQ: State Complaints and Corrective Action

State Complaint Procedures

State Complaint Procedures

Procedimientos Estatales Correspondientes a las Quejas

State Complaint Forms

*Online* State Complaint Form

*En linea* Formulario de queja estatal

State Complaint Form

Formulario de Quejas Estatal

Page revised 7/6/2026

Due Process

Due Process

Due Process is the most formal of the dispute resolution options and may be used to resolve any matter relating to the identification, evaluation, or placement of a child, or the provision of a free appropriate public education (FAPE) to the child. A due process complaint can be filed by a parent, the Public Education Agency (PEA) or a student who has reached the age of majority (18 in Arizona).

Due Process Procedures

Due Process Procedures

Procedimientos de Debido Proceso

Due Process Forms

*Online* Model Due Process Complaint Form

*En linea* Modelo de Aviso de Queja Según el Debido Proceso

Model Due Process Complaint Form

Modelo de Aviso de Queja Según el Debido Proceso

Resolution Session Tracking Form

Debido Proceso Sesión de Resolución Formulario de Seguimiento

Resolution Agreement Form

Formulario de acuerdo de resolución

Hearing Decisions

26-041

26-036

26-031

26-028

26-024

26-015

26-003

25-077

25-073

25-054

25-033

24-036

24-035

24-022

24-001

23-052

23-031

23-004

22-032

22-024

22-018

21-050

21-044

21-022

20-072

20-060

20-044

20-044 Amended

Page revised 7/6/2026

Mediation

Mediation

Mediation is a no-cost, voluntary, problem-solving process rather than an adversarial process that allows parents and Public Education Agencies (PEAs) to communicate directly with each other as they work with a trained mediator toward a mutually agreeable solution. A parent of a student with a disability or a PEA may request mediation to resolve disputes involving any matter that arises under the IDEA or its implementing regulations (identification, evaluation, placement of a child, or the provision of a free appropriate public education).

For more information on mediation, review the information below, email the Dispute Resolution Inbox, or phone 602-542-3084.

Mediation Procedures

Mediation Procedures

Procedimientos Mediación

Mediation Forms

*Online* Mediation Request Form

*En linea* Formulario de Solicitud de Mediación

Mediation Request Form

Formulario de Solicitud de Mediación

Page Revised 7/6/2026

Contact Dispute Resolution

Contact Dispute Resolution

For general information, email the Dispute Resolution Coordinator or call 602-542-3084.

For Facilitated IEP, email the Alternative Dispute Resolution Specialist or call 602-542-7579. 

For more information about special education, visit the ESS homepage.

Jeff Studer  |  Director of Dispute Resolution

1535 W. Jefferson St., Bin #62 Phoenix, AZ 85007   Tel: (602) 542-3084    Fax: (602) 364-0641    

Email: Director of Dispute Resolution

Christina Lane  |  Corrective Action and Compliance Coordinator

1535 W. Jefferson St., Bin #62 Phoenix, AZ 85007   Tel: (602) 542-3545     Fax: (602) 364-0641    

Email: Dispute Resolution Corrective Action

Revised 7/13/2022