Please thoroughly review the options below to understand which entity is best equipped to support you as you raise a concern or complaint.
School District or Charter School
To discuss concerns or file a complaint about student schedules, curriculum, graduation requirements, personnel matters, staff assignments, school policy matters, facemask requirements, vaccination requirements, gifted programs, or the promotion/retention of students, contact the district or charter school’s administration.
Complaints about special education matters are handled by the Office of Dispute Resolution, a unit under Exceptional Student Services. The Arizona Department of Education cannot accept anonymous complaints, and sufficient contact information and some facts are required before ADE can open a formal investigation.
Office of Civil Rights
Allegations of discrimination, harassment, and specific issues regarding Section 504 of the Rehabilitation Act of 1973 are addressed by the United States Department of Education/Office for Civil Rights (OCR). OCR can be reached by phone at 303-844-5695 or by email at [email protected]
State Board of Education
To report immoral or unprofessional conduct by educators, contact the State Board of Education Investigative Unit.
Arizona State Board for Charter Schools
To file a complaint about general education matters in a public charter school, contact the Arizona State Board for Charter Schools.
Open Enrollment Complaints
To file a complaint about Open Enrollment in a public school district, use the Open Enrollment Complaint Process.
If you feel a district public school has violated Open Enrollment law, pursuant to A.R.S. § 15-816 and A.R.S. § 15-816.01, please fill out the above form. If your child attends a public charter school, they will need to contact the Arizona State Board of Education for Charter Schools.
All complaints submitted to the Arizona Department of Education are not anonymous, and all contact information is required for ADE to investigate your complaint. ADE is unable to investigate complaints when it is unable to contact the complainant to get more information when required.