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Constituent Services

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The Arizona Department of Education welcomes questions and comments from the public!

Select a topic that best represents your question.
Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.
Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

It looks like you are trying to create an account for APLD. Please go to https://www.azed.gov/APLD and view the Frequently Asked Questions. There you will find how to create an account.  

To merge certificates please submit a request and be sure to include the old/expired and new/updated email addresses. Complete the contact information form below to submit a request:

It looks like you are trying to print a certificate of completion within APLD. To print a certificate, please follow these steps: 

  • Log in to Genius: https://azed.geniussis.com/PublicWelcome.aspx 
  • On the Dashboard, select the Completed Course 
  • Select the Download Certificate Option 
Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

It looks like you are an Entity Administrator. You have questions. We have answers! visit our site: ADEConnect - FAQ (azed.gov)

Looks like you are having issues signing into ADEConnect. The ADEConnect sign-in page is at: adeconnect.azed.gov. 

If you have forgotten your username and/or password, please use the self-service forgot password functionality to reset your password. 

ADEConnect is managed and maintained by specific Entity Administrators assigned within each school, district, or other entity. To find the designated Entity Admin, please go to: https://adeconnect.azed.gov/FindEA. 

In the event your Entity Admin assistance adding and/or updating your account please refer them to the ADEConnect training material found at: https://adeconnect.azed.gov/Videos. 

It looks like you are looking for information on Adult Education Services. Please visit https://www.azed.gov/adultedservices for information. 

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

Looks like you are having issues signing in with your Common Logon. The Common Login sign-in page is at: https://www.ade.az.gov/CommonLogon/logon.aspx.

If you have forgotten your information, please use the self-service forgot password functionality to reset your password. 

Looks like you need to request access to Certification Search and/or Teacher Input Application (TIA) within Common Logon. 

All requests to create Common Logon accounts or for deletions, additions, or changes to Common Logon accounts must come from the authorized Entity Administrator, Business Manager, Designated User, Charter Signer, District Superintendent, or Board Member for the specific entity. Please have an authorized requestor submit the Common Logon request on your behalf using the Help Desk ticketing system at: https://helpdeskexternal.azed.gov/

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

Please visit https://www.azed.gov/data/public-data-sets/ to view current ADE datasets. 

Please visit https://www.azed.gov/data/data-request-form/ to submit public records/data requests. 

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

Go to: http://www.azed.gov/esa/. Click on the Register Your Account link. Enter the required information and follow the prompts 

Looks like you are inquiring about updating your email address. Please note there are three systems that require updating. ADEConnect (sign-in system), ESA Applicant Portal (The ESA system), and Class Wallet (The payment system). All three systems must have the same email address to access the ESA account.

It looks like you are looking for information on the Empowerment Scholarship Account. Please visit https://www.azed.gov/esa for more information on applying, application status, and forms. 

Looks like you are having issues signing into ADEConnect. The ADEConnect sign-in page is at: adeconnect.azed.gov. If you have forgotten your username and/or password, please use the self-service forgot password functionality to reset your password. 

It looks like you are looking for information for Special Education Services. Please visit https://www.azed.gov/specialeducation for further information. 

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

ADEConnect is managed and maintained by specific Entity Administrators assigned within each school, district, or other entity. To find the designated Entity Admin, please go to: https://adeconnect.azed.gov/FindEA. 

In the event your Entity Admin assistance adding and/or updating your account please refer them to the ADEConnect training material found at: https://adeconnect.azed.gov/Videos. 

It looks like you are looking for support to resolve the “this account was not found or is not an active user” GME alert. For further assistance, please fill out the contact information below or call Grants Management at 602.542.3901 for further assistance. 

If you receive an unexpected error, please take a screenshot of the error and submit it as an attachment, together with the contact information below. 

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

It looks like you are looking for budget support. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

It looks like you are looking for calendar support. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

It looks like you are looking for entity profile update support. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

It looks like you are looking for merge/split support. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

It looks like you are looking for transportation support. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

It looks like you are looking for 911. For further assistance, please fill out the contact information below or call School Finance at 602.542.5695 for further assistance. 

Select a topic and we will try to provide you with relevant information. Indicate if you still need assistance from ADE after reading the related documentation.

Duplicate certificates may not be printed through the AzEDCert portal. This service must be requested via mail or at the customer service counter. Please print the Request for a Duplicate Copy of Certificate and mail it to the address on the form along with the $20 fee. 

To apply for an IVP Fingerprint Clearance Card: Please visit the Arizona Department of Public Safety (DPS) website. Select "Fingerprint Clearance Card Application, Requests, and Status Checks" for information on how to apply for your IVP fingerprint clearance card 

Name changes may not be updated through the AzEDCert portal. Name changes must be requested via mail or at the customer service counter. Please print the Application to Change My Name and mail it to the address on the form with the appropriate documentation with the $20 fee. 

It looks like you are looking for information on the Tutoring project. We will have more information on our website after 9/15/2023.

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