6. How can I find information about resolving a special education problem I am having with my child’s school?

IDEA and its implementing regulations require States to have in effect three processes to assist parents of a child with a disability and their schools in resolving special education–related issues. Specifically, States must offer:

  1. a mediation system;
  2. a due process hearing system; and
  3. a state administrative complaint system.

Information on each of these processes can be found on the Arizona Department of Education/Dispute Resolution Web site at:  http://www.azed.gov/disputeresolution/. Or you can contact an Early Resolution Specialist for technical assistance and guidance on the dispute resolution options available under the IDEA by using the toll-free number 1-855-383-9801.