Information Technology Teams

Information Technology Teams

The purpose of the IT Department is to provide Data Management, Data Processing, Data Reporting, Software Development and Maintenance Services /Solutions, Serving Various Stakeholders within the Education Community. We produce and maintain over 90 Software Products utilizing Best Practices in the Industry while complying with State and Federal Regulatory Mandates.

Data Management & Reporting: Produce Authoritative Information to Data Stakeholders (providers and consumers; internal and external) and functions as the extension for the Data Governance Board in the execution of its guidelines, decisions, and adoption of an Enterprise view of all agency’s data assets.

Data Warehouse: ADE Data Warehouse Team enables the Department of Education’s internal analysts to perform data analysis and create reports.

Software Development: Design, Create, Maintain and deliver Software products that meet our Stakeholders requirements.

Identity Management & Information Security: Provides Tools and Processes to Maintain Users and Secure ADE Applications and Data.

Production Support

The Network Services team ensures our servers and applications are available and functioning.

ADE Support Center answers thousands of calls and emails and provides technical support for more than 5 dozen ADE applications.

Desktop Support is responsible for installing, maintaining and supporting all the internal ADE employee hardware. This includes printers, laptops, desktop computers, etc.

Security/Telecom watches over ongoing activities, ADE devices and the network to protect the confidentiality and integrity of student and other business data.

The Operations Center monitors data uploads, SAIS processing and performs many other IT functions required to keep ADE applications up and running.

Projects and Programs

The Projects and Programs office is a department of the Information Technologies division at ADE. P&P manages and oversees IT Software Development, Infrastructure, and Data projects, and assists the agency manage business programs.