My ESA Debit Card Isn’t Working, What Do I Do?

The ESA pre-paid debit cards have been restricted from certain transactions in an effort to reduce misspending. In an effort to resolve the debit card issue staff has created a list of approved spending categories identified by credit card codes (MCC codes).

Some of the MCC codes have been allowed due to vendors of approved expenditures sharing offices with other businesses or running multiple businesses from one location. Click here for a list of what ESA  funds can be used on.

If you are having difficulty accessing your card for what you believe is an approved expenditure please review our MCC Listof currently approved MCC codes.

If you have an approved expense that is being declined, please obtain the merchants MCC code (Merchant Category Classification Code) from the merchant and if it is not included on the list of currently approved MCC codes please fill out this form and submit it to The Arizona State Treasurer’s Office at [email protected] .

Note: any MCC code that you wish to add to the approved list must be authorized by the Arizona Department of Education.

Posted in: Funding & Debit Cards