ADEConnect Updates


March 7th, 2017

Self-Service Portal Link Delayed

Some changes take a while to percolate through the system, so the link for the new Self-Service Portal will not appear on the ADEConnect home screen until approximately (not precisely) 5 p.m. today. The ADEConnect portal will experience a brief outage at that time, while the link is added. Do not panic—just check back later.

Posted in ADEConnect Updates, AzEDS Updates, State SIS Updates |
March 6th, 2017

ADEConnect Update: Imminent Enhancements Edition

Read the March 6, 2017 newsletter version of the ADEConnect Update: Imminent Enhancements Edition or simply read on for the latest updates.

We know that entity administrators often feel unheard, ignored, even neglected as they toil to match roles with users and users with entities. The job is a thankless one, usually only recognized in the rare moments when the keyboard sticks and an email address is mistyped. We are here to tell you that we hear you. In fact, we not only hear you—via email, telephone, instant message, face-to-face meetings, surveys, and one time a carrier pigeon—but we understand your frustrations and are working hard to provide solutions. In direct response to your feedback and requests, ADE’s Information Technology division has built two new applications to enhance your ability to get things done. Discover how the new Self-Service Portal puts solutions at your fingertips. Then read about the exciting new features coming to the Entity Admin Application and learn how you can help with testing.

Self-Service Portal

In response to popular demand, and not a few support center prayers, we are launching a self-service help portal for ADE application users throughout Arizona. The portal will officially go live on Tuesday, March 7, 2017. Read on to learn more about what you can do with this powerful new tool:

  • Access the portal in one of two ways:
  • Easily navigate the portal using any web browser
    • Browse the catalog by subject
    • Search by keyword
    • Helpful hints guide you along the way
  • Find answers to your questions in the form of how-to guides, FAQs, tutorials, and technical documentation
    • Help article library for ADE applications and services, such as ADEConnect, Grants Management, or the Event Management System
    • Rate articles by usefulness and bookmark your favorites
    • Popular articles are highlighted in each catalog subject area
    • New content is added regularly
  • Submit and manage your service requests (support tickets) from within the portal
    • Create application-specific or general service requests via web form
    • View and track your own tickets, both current and past
    • While the portal is not able to show all tickets associated with an entity (school and/or LEA), we hope to include that much-requested feature in the future

Entity Admin Application

With nose to the grindstone and pedal to the metal, the ADEConnect team is making great progress on the new Entity Admin Application. Set to launch this Spring or Summer (depending on if you mean Arizona Spring or actual Spring), this feature-rich application will be the answer to many an entity administrator’s prayers (or curses). In the meantime:

Posted in ADEConnect Updates, Newsletter |
March 6th, 2017

Entity Admin Application Video Overview

When the new Entity Admin Application launches later this year, all users will need to watch a few training videos. To show you how painless that will be, we have already made an Entity Admin Application video overview for you! 

If you do not see a video embedded below, click here to open the video directly or try another web browser, such as Chrome or Firefox.

Posted in ADEConnect Updates, Training |
March 6th, 2017

Entity Admins: Help Us Help You

The ADEConnect team would like to thank all our volunteers testing the new Entity Admin Application. The data collected from the focus groups and feedback given at ASCUS meetings have been invaluable in helping us hone in on the application’s most important features and refine the user experience.

As we move into the next phase—user acceptance testing—your input is more critical than ever. We need real entity admins to put the application through its paces. If you think you can break what we’ve built, or at least tell us what you wish we would do better, then you are who we want. Email the ADEConnect team and be part of the solution be part of something great help us help you volunteer to be a UAT tester!

P.S. — The application is set to launch this Spring or Summer

Posted in ADEConnect Updates |
March 6th, 2017

Entity Admin Application Preview

screenshot

The ADEConnect team has been working hard and the new EA Application is coming together. ASCUS attendees were treated to a preview of some of the application’s most anticipated features and we are excited to share that glimpse of the future.

  • Cross-browser Compatibility—Entity admins will be able to use any of the four popular web browsers: Chrome, Firefox, Internet Explorer or Safari
  • Real-time Updates—Changes to user accounts will take effect immediately
  • Bulk/Multi-user Tools—New utilities allow changes to be made for multiple users at once (include screenshot for one of items below)
    • Bulk creation of new ADEConnect accounts
    • Bulk application role assignment and removal
    • One-step user relationship removal
  • Ready Reference—Integrated help screens, tooltips, FAQs, and training videos

The EA Application is scheduled for release later this year. Stay tuned for updates!

Posted in ADEConnect Updates, Newsletter |
February 7th, 2017

ADEConnect Update for February 7, 2017

The February 7, 2017 edition of the ADEConnect Update newsletter has just been published.

AzSAFE

The AzSAFE (Arizona Safety Accountability for Education) Data Portal will be available in ADEConnect beginning February 15, 2017. ESS Data Management will soon send a communication to all ESS Annual Data users detailing how they will help LEAs with bulk assignments in ADEConnect.

Posted in ADEConnect Updates, Newsletter |
January 11th, 2017

New ADE Support Center Hours

The ADE Support Center has announced new hours, which are 7 a.m. – 5 p.m., Monday through Friday, except on state or federal holidays. You can reach ADE Support by emailing [email protected] or calling 602-542-7378 / 1-866-577-9636.

Posted in ADEConnect Updates, AzEDS Updates, News from IT, State SIS Updates |
December 14th, 2016

ADEConnect Update for December 14, 2016

Read the latest edition of the ADEConnect Update newsletter (December 14, 2016) or simply read on for the news.

State Tutor Fund Application

The State Tutor Fund application now uses the role “State Tutor Fund – Coordinator” in place of the role “State Tutor Fund – LEA User.” All users assigned the latter (LEA User) will automatically be assigned the former (Coordinator), which is also available for new assignments at the district and school level. All roles can be reviewed in the State Tutor Fund Roles reference document.

New ADEConnect Entity Admin Application Coming

The ADEConnect team is excited to announce that early 2017 will bring a new Entity Administration application with an updated user experience and powerful new functions. Highlights include:

  • Cross-browser and platform compatibility – The application will work in any major web browser and on Mac
  • User group management – Create groups of users and assign roles to group instead of each individual
  • Bulk account creation – Create and assign multiple accounts in one step
  • Real-time updating — Account changes become effective immediately
Posted in ADEConnect Updates, Newsletter |
November 3rd, 2016

ADEConnect Update for November 3, 2016

Read the latest edition of the ADEConnect Update newsletter (November 3, 2016) or simply read on for the news.

ADEConnect Roles Updated for ESS Surrogates Application

The ESS Surrogates application is being updated on November 7, 2016, to include the role ESS Surrogate: School User.

Migrant Student Application

The Migrant Student Application has been out for awhile and we have the ADEConnect roles document to help you use it.

AZDash Rereleased with New Features

AZDash has been rereleased and updated with a more user-friendly interface and several new dashboards. Read the announcement letter and learn all about the new features.

Posted in ADEConnect Updates, Newsletter | Tagged , , , |