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Date Posted
11/15/2012
Service
ALL ADE Call Center/Nortel Phones Unavailable
Post Type
Failure - Partial Service Outage
Post Status
Under Analysis
Title
Update: ALL ADE Call Center/Nortel Phones Unavailable
Details
ADE Team, As of yet, call center/Nortel phone issues have not been resolved. Multiple tickets are open with AZNET Support (listed below). Notifications have been posted on the IT Bulletin and the ADE Home webpage. We have not received an estimated time for repair. ADE Support Center, Certification and Adult Education are affected. Remedy Ticket #: PARENT - 8717 CHILD TICKETS 8610 8628 8717 8724 8727 8737 8766 8778 8787 8759 8644 Thank you! ADE Support Center
Category
1 - Major
Priority
2 - High
ETR
Next Update
Update Owner
Archived
No
Attachments
Created at 11/15/2012 4:00 PM by Love, Carolyn
Last modified at 11/15/2012 4:00 PM by Love, Carolyn
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: Update: ALL ADE Call Center/Nortel Phones Unavailable