Arizona Department of Education

Date Posted

11/15/2012 

Service

ALL ADE Call Center/Nortel Phones Unavailable 

Post Type

Failure - Partial Service Outage 

Post Status

Under Analysis 

Title

Update: ALL ADE Call Center/Nortel Phones Unavailable 

Details

ADE Team, As of yet, call center/Nortel phone issues have not been resolved. Multiple tickets are open with AZNET Support (listed below). Notifications have been posted on the IT Bulletin and the ADE Home webpage. We have not received an estimated time for repair. ADE Support Center, Certification and Adult Education are affected. Remedy Ticket #: PARENT - 8717 CHILD TICKETS 8610 8628 8717 8724 8727 8737 8766 8778 8787 8759 8644 Thank you! ADE Support Center

Category

1 - Major 

Priority

2 - High 

ETR

 

Next Update

 

Update Owner

 

Archived

No 
Attachments
Created at 11/15/2012 4:00 PM  by Love, Carolyn 
Last modified at 11/15/2012 4:00 PM  by Love, Carolyn 
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