IDEA and its implementing regulations require States to have in effect three processes to assist parents of a child with a disability and their schools in resolving special education–related issues. Specifically, States must offer:
- a mediation system;
- a due process hearing system; and
- a state administrative complaint system.
Information on each of these processes can be found on the Arizona Department of Education/Dispute Resolution Web site at: http://www.azed.gov/disputeresolution/. Or you can contact an Early Resolution Specialist for technical assistance and guidance on the dispute resolution options available under the IDEA by using the toll-free number 1-855-383-9801.